Washington Mutual/Chase...THE - WORST - BANK - EVER - !!

Whatever you do...DO NOT....I REPEAT.... DO NOT...EVER open a Washington Mutual (..."becoming Chase") bank account.

EV - ER !!

I'ma give you a quick rundown of what the fuck just happened...

I wrote a check for rent....

Gave it to my landlord....

My landlord cashed it....

Washington Mutual took the money out of my account....

4 days later....

WaMu ran the check AGAIN....
[yes, AFTER it was already cashed]

3 days later...

WaMu charged me an overdraft fee for the check....[!! ?]

I go into a branch.....

They look up my account and "fix" the problem...

5 days later...

[Today] My landlord calls and says my check bounced....

I call WaMu to straighten it out AGAIN......

....(during which, I discover I can't access my online banking)....
[and...yes, I know and remember my username and password]

I'm on the phone with the AUTOMATED menu for 10 fucking minutes, pushing 58 different numbers just to get to a fucking real person *scream!!*.....

[annoyed].....

I finally get someone & tell them what the fuck just happened......

The banker lady asks me security questions in order to "protect my info".....

"What's your address?".....

I answer....

"Thank you. Ok, next question. What was the name of the place where you had a transaction for 58 dollars and 29 cents?"

[annoyed]....

"I don't know. I can't access my account, remember?[!] I don't have that information."

[really annoyed].....

She says, "Ok, what about a transaction for 9 dollars and 75 cents?"

[ARE YOU FUCKING KIDDING ME????????]....

"I told you I DON'T HAVE ACCESS to my account. I CAN'T ANSWER THESE QUESTIONS!! Ask me something else...I can give you my social security number, my mother's maiden name, my password, my favorite color...whatever...but I CAN'T GIVE YOU TRANSACTION INFO!"

[extremely annoyed]....

So I tell her, "Look, I wrote a check for $x to so-and-so, it was check number [blah-blah]. Is that good enough?"

[annoyed]....

Banker lady: "Yes, ma'am. Thank you."

*rolling eyes*

So, the lady tells me the money [the rent check] was taken from my account the first time.....

....(the lady also reset my online info and emailed it to me, so I can log in).....

[kthxbye]

I hang up....

I call my landlord and explain what happened....

She says..."Ok, I'll deliver the message to the owner & let them know what happened."

I say, "Cool, Thanks."....

Then, I tell her, "Don't EVER get a Washington Mutual account! They're THE - WORST - BANK - EVER!!".....

She says..."I know. That's the bank the building owner uses!" [!! ?].....

W - T - F - ? - ! - ? [!!!!]

Washington Mutual can't even get their OWN shit straight!! [!! ??]

Who ARE these people?!?!?!?!?!?

Fucking stupid, yo!....

Really - fucking - stupid!!

Then...I go back online with my "temporary password".....

...

Doesn't work.

UNbelievable.

*sigh*

I'm keeping my money under my mattress.